Shipping & Delivery Policy

At Living Pure, we strive to deliver your order as quickly and accurately as possible. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

1. Processing Time

  • Orders are processed within 1–3 business days.

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (where available).

Please note that processing times do not include weekends or public holidays.

2. Estimated Delivery Time

  • The average delivery time is 3–7 business days, depending on your location.

  • Delivery times are estimates and may vary due to factors such as high order volume, customs clearance, carrier delays, or public holidays.

Living Pure is not responsible for delays caused by circumstances beyond our control.

3. Shipping Method & Origin

  • All orders are shipped directly from our suppliers, which may be located in China.

  • As a result, international shipments may be subject to customs duties, import taxes, or clearance procedures, depending on the destination country.

  • Any customs fees or import charges are the responsibility of the customer unless otherwise stated.

4. Shipping Costs

  • Shipping costs are calculated and displayed at checkout.

  • Fees depend on factors such as package weight, delivery destination, and selected shipping method.

5. Responsibility & Delivery Confirmation

  • If tracking information indicates that a package has been successfully delivered, responsibility transfers to the customer.

  • Living Pure is not liable for lost, stolen, or misplaced packages once delivery has been confirmed by the carrier.

  • Customers are responsible for providing a correct and complete shipping address.

  • Address corrections must be submitted within 24 hours of placing an order.

6. Dropshipping Notice

Living Pure operates as a dropshipping retailer, meaning products are shipped directly from third-party suppliers. Delivery times and tracking availability may vary depending on the supplier and destination.

By placing an order with Living Pure, you acknowledge and accept these shipping conditions.

7. Contact Information

For questions regarding shipping or delivery, please contact us at:

Email: info@livingpure.co.uk
Company Name: Living Pure