Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Living Pure and reachable via info@livingpure.co.uk.

By placing an order on our website, you agree to be bound by these Terms & Conditions.

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements concluded via the Living Pure website. Any deviation from these terms is only valid if explicitly agreed upon in writing.

2. Product Information

Living Pure makes every effort to provide accurate and up-to-date product descriptions, images, and pricing. However, minor errors, typographical mistakes, or inaccuracies may occur.

We reserve the right to correct such errors and to cancel or modify orders if incorrect information has been displayed.

3. Orders and Payment

  • Orders are processed only after full payment has been received.

  • Available payment methods may vary depending on the customer’s country or location.

  • Customers are responsible for ensuring that a valid and supported payment method is used.

  • Living Pure reserves the right to refuse or cancel any order if payment authorization fails or fraud is suspected.

4. Processing and Delivery

  • Processing Time: 1–3 business days

  • Estimated Shipping Time: 3–7 business days, depending on destination and external factors

Orders are shipped directly from our suppliers, which may be located in China, as Living Pure operates as a dropshipping retailer.

Delivery times are estimates and may vary due to customs, carrier delays, or other circumstances beyond our control.

5. Returns and Cancellations

All conditions regarding returns, refunds, and cancellations are outlined in our separate Return & Refund Policy, which forms an integral part of these Terms & Conditions.

6. Liability

  • Living Pure is not liable for loss, damage, or theft during shipment if tracking information confirms delivery to the address provided by the customer.

  • Customers are responsible for providing a correct and complete shipping address.

  • Any address errors must be reported within 24 hours of placing an order.

7. Intellectual Property

All content on the Living Pure website, including but not limited to text, images, logos, graphics, and designs, is the exclusive property of Living Pure and may not be copied, reproduced, distributed, or used without prior written permission.

8. Complaints Procedure

Complaints or questions can be submitted in writing via info@livingpure.co.uk.
We aim to respond to all inquiries within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with Dutch law, without regard to conflict of law principles.

10. Contact Information

Company Name: Living Pure
Email: info@livingpure.co.uk